Frequently Asked Questions

Yes, World Cup Hub operates under a gaming license issued by the Curacao eGaming Authority. The license ensures that the platform adheres to strict standards for fair play, player protection, and anti‑money‑laundering procedures. You can verify our license number on the regulator’s website.

World Cup Hub offers a full range of markets including match‑result (1X2), over/under goals, Asian handicaps, correct‑score, first‑goalscorer, and live in‑play betting. You can also combine selections into parlays or use the Bet‑Builder to create custom wagers. All markets are available on both desktop and the mobile app.

Log in, go to the ‘Cashier’ section, choose ‘Withdraw’, select your preferred method (bank transfer, e‑wallet, or crypto), and enter the amount. Withdrawals to e‑wallets are processed within 24 hours; bank transfers take 3‑5 business days. All withdrawals are subject to identity verification before processing.

The welcome bonus is a 100 % match up to $200 with a 35× playthrough requirement on the bonus amount only. You have 30 days from the date of claim to meet the wagering, and only bets with odds of 1.50 or higher count toward the requirement.

World Cup Hub uses 256‑bit SSL encryption for all data transmissions and stores your personal details in encrypted databases. We comply with KYC (Know‑Your‑Customer) regulations, and two‑factor authentication (2FA) is available for login. Your funds are held in segregated accounts to ensure they are not used for operational expenses.

If a match is postponed before kick‑off and not played within 48 hours, the bet is void and the stake is refunded. For matches abandoned after the start, bets on the outcome are settled based on the official result; if no result is declared, the bet is treated as void. Check our ‘Bet Settlement’ page for full rules.